Shipping Information

Lead-Times
All goods on this website show an estimated despatch lead-time. Each order will be updated periodically with accurate lead-time information.

Delivery Times
All goods are delivered to specified UK Mainland delivery addresses Monday to Friday 8.00am to 5.00pm.

Delivery Areas
We deliver all over the UK and all prices include delivery. However certain areas are subject to a delivery surcharge. These areas are Northern Scotland, Highlands and Islands. For delivery to these areas please contact us, any orders placed for delivery to these ares we will contact you before taking payment to confirm charges.

Access
Due to the nature of the certain products, clients need to have appropriate handling equipment. Deliveries are made to the ground floor entrance of your premises as per standard transport practices. If delivery is to another floor, an optional installation fee will apply.

Delivery Problems
Any damages, shortages and general delivery queries must be reported as soon as possible, preferably within 24 hours. If the goods are damaged please send us photographic evidence to sales@avantauk.com